Job Description
15hrs p/w; Tue 09:30 - 18:00; Thu 09:30 - 18:00
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Service – delivering an exceptional customer experience, from helping them find the perfect product to completing their purchase at the till.
- Brand Bra Experience – providing our brand bra fitting experience, giving customers expert advice on their size and best‑suited styles.
- Visual Merchandising – owning the merchandising and presentation of our products, helping customers find what they need.
- Store Standards – maintaining store standards, front and back, including managing deliveries, stock replenishment, loss prevention, and health & safety procedures.
Qualifications
- Passion for retail – love all aspects of retail and creating a unique experience for every customer.
- Love the customer – keen to learn and develop customer service skills and product knowledge.
- Relationships that count – willing to develop valued relationships with team and customers.
- Team Player – flexible, supportive, contributing to a positive environment.
- Fast is fun – able to work in a busy environment and adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders.
We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award‑winning fragrances. Our teams create unforgettable customer moments while shaping an inclusive workplace where individuality is celebrated.
We believe in potential as much as experience. If you’re passionate about the brand and aligned with our values, we’d still love to hear from you.
Benefits
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, feel free to get in touch at UKHR@victoriassecret.co.uk (please include ‘Workplace Adjustments’ in the subject line).