Software Installation and Support Engineer
Join to apply for the Software Installation and Support Engineer role at Xerox
Software Installation and Support Engineer
Join to apply for the Software Installation and Support Engineer role at Xerox
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .
Business Overview:
We specialise in electronic document management (EDM) – providing hardware, software, services, and expertise to help organisations reduce costs, improve efficiency, and operate more sustainably.
Role Purpose:
Deliver, manage, support, and train on EDM and related software solutions.
Key Responsibilities:
* Install and configure EDM software to time, budget, and quality
* Manage projects and client communications
* Provide user training and documentation
* Deliver ongoing software/database support within SLAs
* Assist pre-sales with solution design and proposals
* Identify opportunities to enhance delivery and support
Essential Experience & Skills:
* 3+ years delivering software solutions & support
* Strong database (T-SQL) & IIS configuration experience
* Strong communication, analytical, and problem-solving skills
Desirable:
* Microsoft certifications (e.g., AZ-204)
* Experience with EDM solutions
* PRINCE2 or similar project management certification
* Commercial awareness and vendor coordination
What We Offer to New Team Members:
At Xerox, we’re committed to creating a workplace where our people can thrive professionally and personally. Here’s what you can expect when you join our team:
Growth & Development
* Personalized development plans with weekly check-ins and quarterly reviews
* 12 days of dedicated training time per year
* Support for certifications relevant to your role
* Clear career progression with real examples of team members becoming managers, specialists, or switching roles
Innovation & Variety
* Quarterly innovation days to explore your own projects
* Diverse project work across markets and sectors
* Modern tech stack with regular updates to the application
Team Culture
* Collaborative, motivated, and friendly team
* Autonomy and influence, including:
o Setting your own goals
o Choosing tech tools
o Contributing to process decisions
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting, Software Development, and Retail Office Equipment
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