A leading global electrical solutions provider in the United Kingdom is seeking a Global Accounts Customer Satisfaction Director to lead initiatives that enhance satisfaction for global datacenter customers. The candidate must have over 15 years of experience in a manufacturing leadership role, ideally in the automotive sector, and a master's degree in engineering. Responsibilities include managing customer feedback processes, implementing quality management systems, and ensuring effective communication during crises. This role offers an opportunity to influence quality standards across multiple divisions.
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