About the role
One of the UK's leading national children's charities are seeking an experienced and enthusiastic Children's Support Worker (SEN Activities Club) to join their dedicated, experienced and growing team of professionals as they embark on a journey of expansion. This is a zero‑hour position based in state‑of‑the‑art facilities in Keele, Newcastle‑under‑Lyme.
Responsibilities
* Ensure the supervision and care of children is of an exceptional standard.
* Show a positive attitude towards the organization and service.
* Adhere to the code of conduct expectations.
* Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
* Uphold the principles and practice of customer care and continuous improvement.
* Maintain confidentiality and Data Protection and work in accordance with the General Data Protection Regulations 2018.
* Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of others affected by your acts and omissions.
* Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
* Demonstrate commitment to ongoing personal and professional development.
* Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
* Attend training as appropriate to the role, applying knowledge gained to the workplace.
* Work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
* Ensure compliance with statutory and non‑statutory bodies.
* Adhere to all company policies and procedures.
* Demonstrate commitment to the company mission, vision and values.
* Work flexible hours on occasion to meet the needs of the business.
* Travel on occasion to fulfil the needs of the post.
About the rewards
* Salary in line with the National Minimum Wage.
* Enhanced holiday entitlement starting at 27 days and increasing to 33 with length of service (pro‑rata for average hours worked).
* Free on‑site parking.
* Christmas shut‑down.
* Workplace pension scheme.
* Opportunities for training and development.
* Support with professional CPD.
* Opportunities for volunteering.
* Occupational sick pay after qualifying period.
* Employee Assistance Programme.
* Reimbursement for eye tests and contribution towards frames.
* Dedicated Wellbeing Team and team‑building days.
About you
* At least 1 year’s experience caring for children with SEN.
* Ability to work with a high degree of accuracy.
* Excellent written and verbal communication skills.
* Excellent IT skills.
* Ability to plan and prioritise workloads.
* A positive ‘can‑do’ attitude with a flexible approach to work.
* Able to meet the physical requirements of the role after reasonable adjustments for illness or disability.
* Desirable but not essential:
o Knowledge of statutory and voluntary agencies.
o Experience in the Third Sector.
o Experience in CQC and ISO regulated organisations.
o Experience working with volunteers.
The Charity is an Equal Opportunities Employer. The Charity is committed to safeguarding children and young people and all posts are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for an Enhanced barred list disclosure check.
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