Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You will be working Full time (37.5 hours per week) at Cygnet Hospital Bierley. Working on a rolling rota covering 5 days out of 7 including alternative weekends (Hours to be discussed at interview) Cygnet Hospital Bierley provides a range of acute and low secure mental health services for men and women. The hospital is set across four wards offering single-sex male and female specialist mental health services. All our services are provided under the umbrella of a recovery orientated approach and are reviewed through the CPA framework. You will be responsible for helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Your Day-to-Day • Provide a professional, welcoming reception experience • Greet visitors & notify the appropriate member of staff of their arrival • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately • Answer & transfer all incoming calls and take messages where appropriate • Sort & distribute post, and assist with general office duties as required • Keep the reception area clean & tidy • Promote the safety & security of all site users and ensure all staff comply with security protocols. You a re • An experienced receptionist/administrator used to liaising with customers/clients • Organised, naturally helpful and a good multi-tasker • Computer literate – including Windows/Word/Excel/Outlook or equivalent • Knowledgeable of telephone systems • Polite, friendly & approachable with excellent communication skills • GCSE Maths and English qualified, with a good level of numeracy and literacy • Diligent & accurate, with an eye for detail and an understanding of confidentiality. Why Cygnet? We’ll offer you… • £28,050 Per Annum • Strong career progression opportunities • Expert supervision & support • Employee referral scheme • Pension scheme • Cycle to work scheme & employee discount saving Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference – we want to talk to you. Click the button to apply