Job summary
The GP Assistant / Clinical Coding will work as an integral member of the general practice team, supporting GPs and the wider multidisciplinary team in the delivery of safe, effective, and high-quality patient care. The role combines clinical support duties with administrative and clinical coding responsibilities, ensuring accurate record-keeping, efficient document management, and compliance with practice policies, statutory requirements, and national guidance.
The following are the core responsibilities in delivering health services. There may be, on occasion, a requirement to carry out other tasks dependent upon workload, service priorities, and staffing levels.
Main duties of the job
Clinical Support Duties
Provide direct support to GPs by taking patient histories and undertaking baseline observations.
Complete simple clinical observations and investigations as directed locally, including but not limited to urine dipstick testing, blood pressure measurement, ECGs, and phlebotomy (subject to training and competency).
Facilitate routine and 24-hour blood pressure monitoring and provide appropriate advice and instructions to patients.
Carry out BMI checks as directed.
Act as a chaperone in accordance with practice policy.
Patient Pathway and Care Coordination
Support practice patients by arranging appointments, onward referrals, clinical tests, and follow-up appointments.
Provide coordination and navigation for patients and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches, and other primary care professionals.
Clinical Documentation and Forms
Complete basic (non-opinion) forms and core sections of more complex forms GP review, approval, and signature.
Produce accurate, and complete clinical records in line with professional standards and practice policy.
Extract relevant information from clinical correspondence, apply appropriate medical codes, and ensure accurate updating of patient records.
About us
Bromley by Bow Health consists of around 200 people. Its a team of varied health professionals including: GPs, nurses, advanced nurse practitioners, Health Care Assistants, pharmacists and administrative support. All staff are committed to providing excellent primary care in an area with significant social and economic challenges. Our healthcare service is provided to over 50,000 patients, operating from 4 surgeries across Tower Hamlets.
We are committed to creating healthy, connected communities.
At Bromley-by-Bow Health Partnership we are committed to providing high-quality, safe, and compassionate healthcare to all our patients. Quality assurance is embedded across every aspect of our service, ensuring we meet the highest standards of care in line with the Care Quality Commissions (CQC) Key Lines of Enquiry (KLOEs).We regularly evaluate our clinical and administrative practices through structured audits, significant event analyses, patient feedback, and performance reviews. Our team participates in ongoing training and professional development to maintain and improve their skills and knowledge.
Details
Date posted
16 February 2026
Pay scheme
Other
Salary
£14.80 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
A
Job locations
St. Pauls Medical Centre
11 Selsey Street
London
E14 7LJ
St. Andrews Health Centre
2 Hannaford Walk
London
E3 3FF
Job description
Job responsibilities
Clinical Support Duties
Provide direct support to GPs by taking patient histories and undertaking baseline observations.
Complete simple clinical observations and investigations as directed locally, including but not limited to urine dipstick testing, blood pressure measurement, ECGs, and phlebotomy (subject to training and competency).
Facilitate routine and 24-hour blood pressure monitoring and provide appropriate advice and instructions to patients.
Carry out BMI checks as directed.
Act as a chaperone in accordance with practice policy.
Patient Pathway and Care Coordination
Support practice patients by arranging appointments, onward referrals, clinical tests, and follow-up appointments.
Assist GPs in liaising with external agencies, including supporting the arrangement of patient admissions while the GP continues with consultations.
Provide coordination and navigation for patients and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches, and other primary care professionals.
Clinical Documentation and Forms
Complete basic (non-opinion) forms and core sections of more complex forms GP review, approval, and signature.
Produce accurate, and complete clinical records in line with professional standards and practice policy.
Extract relevant information from clinical correspondence, apply appropriate medical codes, and ensure accurate updating of patient records.
Quality, Governance, and Improvement
Support the delivery of QOF, incentive schemes, QIPP, enhanced services, and other quality or cost-effectiveness initiatives.
Contribute to public health campaigns (e.g. flu clinics) through advice, direct care, and opportunistic health promotion.
Support patients to adopt health promotion strategies that encourage healthy lifestyles and self-care.
Review and work in accordance with the latest guidance to ensure compliance with NICE, CQC, and other regulatory standards.
Contribute to and embrace the full spectrum of clinical governance, including significant events, audits, and quality improvement activity.
Professional Development
Develop and agree a personal development plan using a reflective approach to practice, operating under appropriate clinical supervision.
Undertake all mandatory training and induction programmes.
Attend formal appraisal meetings at least every 12 months, with progress against objectives reviewed regularly.
General Responsibilities
Prioritise, organise, and manage own workload to maintain and promote quality and patient safety.
Maintain a clean, tidy, and effective working environment at all times.
Be responsive to changing patient needs and service provision, adapting scope and nature of practice as required.
Be aware of and comply with duties under current legislation, including safeguarding adults and children, equality, and health and safety.
Participate in the management of patient complaints and incidents when requested, contributing to shared learning and service improvement.
Additional Responsibilities Clinical Coding and Administration
In addition to the above, the post holder will undertake clinical coding and administrative responsibilities, dependent on service need:
Accurately clinically code data into the patient record using the clinical system.
Identify relevant clinical information within correspondence and code appropriately, highlighting actions for clinicians where required.
Input, extract, and analyse data to support audits, reports, patient safety initiatives, and QOF income.
Scan, file, store, and attach patient-related documentation to electronic healthcare records in line with the practice Document Management Policy.
Action all incoming correspondence, emails, and mail in a timely and accurate manner.
Highlight urgent or time-critical information to the appropriate clinician.
Assist with total triage administration and conduct system searches as requested.
Answer incoming telephone calls and deal with queries appropriately or redirect as necessary.
Support clinical and non-clinical staff with administrative tasks as required.
Act as a chaperone when required.
Wider Responsibilities
Participate in formal and informal training events to promote best practice.
Contribute to local policies, protocols, and initiatives that improve patient identification, assessment, and ongoing support.
Support shared learning across the practice team.
Assist with opening and closing procedures in line with the duty rota.
Provide support and cover for reception staff during periods of absence, as required.
Policies and Governance
The post holder must work in accordance with:
Practice policies and procedures, including the Document Management Policy, Information Governance, Data Protection, and Confidentiality policies.
Safeguarding Adults and Children policies.
Health and Safety legislation and infection prevention and control standards.
CQC fundamental standards and professional codes of conduct.
Job description
Job responsibilities
Clinical Support Duties
Provide direct support to GPs by taking patient histories and undertaking baseline observations.
Complete simple clinical observations and investigations as directed locally, including but not limited to urine dipstick testing, blood pressure measurement, ECGs, and phlebotomy (subject to training and competency).
Facilitate routine and 24-hour blood pressure monitoring and provide appropriate advice and instructions to patients.
Carry out BMI checks as directed.
Act as a chaperone in accordance with practice policy.
Patient Pathway and Care Coordination
Support practice patients by arranging appointments, onward referrals, clinical tests, and follow-up appointments.
Assist GPs in liaising with external agencies, including supporting the arrangement of patient admissions while the GP continues with consultations.
Provide coordination and navigation for patients and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches, and other primary care professionals.
Clinical Documentation and Forms
Complete basic (non-opinion) forms and core sections of more complex forms GP review, approval, and signature.
Produce accurate, and complete clinical records in line with professional standards and practice policy.
Extract relevant information from clinical correspondence, apply appropriate medical codes, and ensure accurate updating of patient records.
Quality, Governance, and Improvement
Support the delivery of QOF, incentive schemes, QIPP, enhanced services, and other quality or cost-effectiveness initiatives.
Contribute to public health campaigns (e.g. flu clinics) through advice, direct care, and opportunistic health promotion.
Support patients to adopt health promotion strategies that encourage healthy lifestyles and self-care.
Review and work in accordance with the latest guidance to ensure compliance with NICE, CQC, and other regulatory standards.
Contribute to and embrace the full spectrum of clinical governance, including significant events, audits, and quality improvement activity.
Professional Development
Develop and agree a personal development plan using a reflective approach to practice, operating under appropriate clinical supervision.
Undertake all mandatory training and induction programmes.
Attend formal appraisal meetings at least every 12 months, with progress against objectives reviewed regularly.
General Responsibilities
Prioritise, organise, and manage own workload to maintain and promote quality and patient safety.
Maintain a clean, tidy, and effective working environment at all times.
Be responsive to changing patient needs and service provision, adapting scope and nature of practice as required.
Be aware of and comply with duties under current legislation, including safeguarding adults and children, equality, and health and safety.
Participate in the management of patient complaints and incidents when requested, contributing to shared learning and service improvement.
Additional Responsibilities Clinical Coding and Administration
In addition to the above, the post holder will undertake clinical coding and administrative responsibilities, dependent on service need:
Accurately clinically code data into the patient record using the clinical system.
Identify relevant clinical information within correspondence and code appropriately, highlighting actions for clinicians where required.
Input, extract, and analyse data to support audits, reports, patient safety initiatives, and QOF income.
Scan, file, store, and attach patient-related documentation to electronic healthcare records in line with the practice Document Management Policy.
Action all incoming correspondence, emails, and mail in a timely and accurate manner.
Highlight urgent or time-critical information to the appropriate clinician.
Assist with total triage administration and conduct system searches as requested.
Answer incoming telephone calls and deal with queries appropriately or redirect as necessary.
Support clinical and non-clinical staff with administrative tasks as required.
Act as a chaperone when required.
Wider Responsibilities
Participate in formal and informal training events to promote best practice.
Contribute to local policies, protocols, and initiatives that improve patient identification, assessment, and ongoing support.
Support shared learning across the practice team.
Assist with opening and closing procedures in line with the duty rota.
Provide support and cover for reception staff during periods of absence, as required.
Policies and Governance
The post holder must work in accordance with:
Practice policies and procedures, including the Document Management Policy, Information Governance, Data Protection, and Confidentiality policies.
Safeguarding Adults and Children policies.
Health and Safety legislation and infection prevention and control standards.
CQC fundamental standards and professional codes of conduct.
Person Specification
Experience
Essential
* Working in a GP surgery for at least two years
* Management of staff for at least one year or being an experienced Health Centre receptionist who can demonstrate that they are ready to take on managerial responsibilities
* Understanding of Emis web
* Medical terminology training
* Use of Microsoft Office
* (Word, Excel, Outlook etc.)
Qualifications
Essential
* Education to GCSE level or above (minimum of 5 GCSEs at A* - C)
Desirable
* Customer care training
Skills
Essential
* Ability to work under pressure whilst remaining calm
* Flexible and Resourceful.
* Excellent verbal and written communication skills
* Ability to plan and prioritise work.
* Able to analyse, improve/create systems to increase efficiency
* Uses own initiative.
* Demonstrates team building capability and an understanding of how to support and motivate staff
Person Specification
Experience
Essential
* Working in a GP surgery for at least two years
* Management of staff for at least one year or being an experienced Health Centre receptionist who can demonstrate that they are ready to take on managerial responsibilities
* Understanding of Emis web
* Medical terminology training
* Use of Microsoft Office
* (Word, Excel, Outlook etc.)
Qualifications
Essential
* Education to GCSE level or above (minimum of 5 GCSEs at A* - C)
Desirable
* Customer care training
Skills
Essential
* Ability to work under pressure whilst remaining calm
* Flexible and Resourceful.
* Excellent verbal and written communication skills
* Ability to plan and prioritise work.
* Able to analyse, improve/create systems to increase efficiency
* Uses own initiative.
* Demonstrates team building capability and an understanding of how to support and motivate staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley by Bow Health Partnership
Address
St. Pauls Medical Centre
11 Selsey Street
London
E14 7LJ
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Bromley by Bow Health Partnership
Address
St. Pauls Medical Centre
11 Selsey Street
London
E14 7LJ
Employer's website
(Opens in a new tab)
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