Contract Manager
Location: Grays, Essex
Salary: Up to £60k + package
The role:
The Contract Manager (CM) will ensure the delivery of high-quality professional TFM services in line with contractual requirements, building an effective partnership with the client, supporting their strategy and bespoke requirements. The CM will provide effective leadership, management and development of the Contract, ensuring financial and operational commitments are met and exceeded.
Responsibilities:
* Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
* Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to procedures.
* Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and management, including reporting and issue resolution.
* Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
* Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
* Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.
What We’re Looking For:
* Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
* Technical Knowledge: Minimum Level 3 in Electrical/Mechanical Engineering
* Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team
* Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
* Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
* Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines