Job Summary
Looking to kickstart your career in a fast-growing, innovative company? EZOO is on a mission to revolutionise how people access electric cars, and are looking for an Apprentice to join their dynamic team in Kenilworth If you're organised, customer-focused and eager to grow in a supportive environment this could be the perfect opportunity for you
Duties
* Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels
* Responding to all initial inbound queries
* Supporting the sales team with the process flow for customers
* Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business's ever-changing needs
* You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
* Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports
* Work with wider teams to ensure a smooth user experience
* Customer retention and growth
Requirements:
Essential qualifications
GCSE in:
English & Maths (grade A*/9 - C/5)
Training course
Business administrator
Training to be provided:
* Business Administrator Level 3 Apprenticeship Standard
* Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friuday 9:30am-4:30pm)
This apprenticeship offers a fantastic opportunity for personal growth and skill development within a supportive environment. If you are ready to embark on a rewarding journey in the world of administration, we encourage you to apply.
Job Type: Apprenticeship
Pay: From £15,750.00 per year
Work Location: In person