Job Summary
Bradford College are looking for a Library Learning Facilitator to join their Learning, Teaching and Innovation department.
Based mainly in the David Hockney Library but willing to work at our two other sites, Library Learning Facilitators provide front line support to learners and staff in the access and use of learning resources, including finding books and journals, using laptops and booking study rooms.
If you are a SkillsHouse registered client, please speak with your employment advisor for further information.
If you are not registered with SkillsHouse please call (01274) 437373 to arrange an appointment or click on the enquire button.
Main Responsibilities
• Supports library users in the access and use of learning materials. This includes finding books, demonstrating the library catalogue, managing book requests, finding journals, booking study rooms and helping with laptop loans.
• Shows excellent customer service to all students and staff, ensuring the library is inclusive and welcoming.
Essential Skills
• Experience of working in a customer focused environment
• Experience of using databases, internet and e-mail
• Demonstrably high level of customer service skills
Training Provided
Yes