Overview
Join to apply for the Senior Key Account Manager role at The MSS Group.
The MSS Group, part of the RSK Group, is headquartered in Cardiff, UK and is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments. This is a full-time, permanent position.
The MSS Group is a part of the RSK Group; RSK provides integrated environmental, engineering, and technical services to a wide range of sectors. We value our people and are committed to an inclusive, supportive workplace.
Key Responsibilities
* Mentor and provide guidance to Key Account Managers and Junior Key Account Managers, helping them develop skills, knowledge, and strategies for managing key accounts effectively.
* Ensure the fulfillment of contractual obligations, surpass client expectations, and maintain high standards of service.
* Oversee the Profit & Loss (P&L) of key accounts, ensuring financial health and profitability.
* Manage and supervise the daily operational activities of key accounts, aligning with contractual requirements and financial objectives.
* Assist in coordinating and facilitating internal and external audits, ensuring compliance with industry standards, including Legionella Control Association guidelines.
Qualifications and Experience
* Experience in mentorship and development of account management teams, fostering a culture of learning and professional growth.
* Extensive experience and deep understanding of the water and chemical treatment industry.
* Experience in assisting with internal and external audits, including knowledge of standards set by bodies like the Legionella Control Association.
* Proven team management and leadership skills.
Salary and Benefits
* Car allowance
* Salary sacrifice for purchase of electric vehicles
* Smart Health/digital GP service
* Permanent additional day’s annual leave for 5, 10 & 15 years – MSS
* For the year only – additional day’s annual leave for 10, 20, 30, 40 & 50 years - RSK
* Cycle to work scheme
* Wellbeing ambassadors – network of internal mental health first aiders
* Gym/lifestyle discounts
* Bereavement counselling
* Life assurance – 3 x annual salary payment for death in service
Equal opportunities
RSK Group is an equal opportunities employer.
About Us
Based in Cardiff, Wales, we are a 500-strong company of skilled professionals operating in regulated and frequently hazardous environments, providing industrial and commercial cleaning, waste management, asbestos removal, water treatment and security services, in addition to asbestos consultancy and retrofit work. We work across the public and private sectors and are known for being highly responsive and focused on proactive client management.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities. We provide workplace adjustments and flexible working arrangements where possible to support balance between professional and personal commitments.
If you're passionate about making a difference, join us to build a brighter, more equitable, and sustainable future. Do you have what it takes?
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
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