Care Coordinator
Salary: Up to £, per year (depending on experience) + performance bonus
Job Type: Full-time, Permanent
Location: Manchester North & Salford (office-based with regular field visits)
We are partnering with a reputable community care provider in Manchester North & Salford that is looking to recruit an experienced Care Coordinator to join their growing domiciliary care team.
This is an excellent opportunity for someone with experience in home care coordination who enjoys balancing operational organisation with client-focused care. The successful candidate will play a key role in ensuring care services are delivered efficiently, safely, and to a high standard.
What’s on Offer
1. Salary up to £, per year (depending on experience)
2. Performance-related bonus
3. days paid annual leave (including bank holidays)
4. Career development opportunities within an established care organisation
5. Supportive and collaborative team environment
6. On-site parking
About the Role
This role combines office-based coordination, field-based client visits, and participation in a shared on-call rota to support the out-of-hours running of the service.
Office-Based Responsibilities
7. Create and manage staff rotas and travel schedules to ensure continuity of care
8. Maintain accurate records in line with CQC standards and GDPR requirements
9. Liaise with service users, families, care staff, and external professionals
10. Update and review care plans and risk assessments
11. Record and manage incidents, complaints, and safeguarding concerns appropriately
12. Support the day-to-day coordination and smooth operation of the care service
Field-Based Responsibilities
13. Conduct initial client assessments and periodic care reviews in clients’ homes
14. Monitor service delivery to ensure compliance with policies, procedures, and regulatory standards
15. Build strong relationships with clients and their families
16. Support care staff where required and ensure health & safety compliance
On-Call Duties
17. Participate in a shared on-call rota with the management team
18. Respond to out-of-hours queries, emergencies, or staff issues
19. Support continuity of care and ensure service users receive appropriate assistance when required
Requirements
20. Full UK driving licence and access to a reliable vehicle
21. At least 1 year of experience in domiciliary/home care coordination
22. Strong communication and interpersonal skills
23. Excellent organisation, time management, and attention to detail
24. Experience with rota planning and travel coordination
25. Confidence using care management systems (e.g. PASSsystem or similar)
26. NVQ Level 3 in Health & Social Care (or working towards it)
27. Ability to support, motivate, and guide care staff effectively
If you are looking to join a well-established community care service where you can make a real difference, we would welcome your application.
INDCARE