About the role
Availability Window
1. Days
2. From time
3. To time
Sun: 10:00 - 16:00
Wed: 13:45 - 19:00
Fri: 10:00 - 19:00
Sat: 10:00 - 19:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customer Focus
Customers are at the heart of everything we do.
It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
* Help serve our shoppers better every day.
* Meet great people, learn new things, and be part of a diverse team where everyone is welcome.
* Whether you seek stability, flexibility, or career progression, this role can suit you.
Responsibilities
* Deliver excellent shopping experiences, follow opening and closing routines, maintain facilities, and act on customer feedback.
* Create a positive impression through professional appearance and readiness to serve.
* Model helpful and friendly service behaviors, demonstrating enthusiasm for customer service.
* Ensure legal compliance and safe routines, demonstrating due diligence.
* Support your manager in controlling costs and maintaining stock accuracy.
Minimum Requirements
* A passion for delivering great service with pride.
* Motivation to work in sales and service environments.
* Ability to adapt in a fast-paced, changing environment.
* A passion for human connection and relationship-building.
* Reliability, punctuality, and professional appearance.
Benefits
* Starting holiday entitlement of 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
* Request flexible working from day one.
* Colleague discounts, wellbeing services, exclusive deals, life cover, pension, and more.
* Uniform provided and policies supporting all life moments.
* Access to colleague networks and support for accessibility needs.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, acting responsibly and sustainably. We embrace diversity, equity, and inclusion, welcoming everyone to be themselves at work.
We are committed to an inclusive recruitment process and support flexible working arrangements. For further support details, click here.
Please note: Tesco recruits individuals over the school leaver’s age and under specific conditions for certain roles. High application volumes may lead to early closing of roles. Feedback is provided only to interviewed candidates.
More about us at www.tescoplc.com
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