Detailed job description and main responsibilities Work clinically three days per week within the Surgical Outpatients Department, leading by example and working alongside the team to support the safe and effective running of clinics. Provide direct clinical support within outpatient clinics, including undertaking vital signs, urinalysis, chaperoning, wound care and dressings, and supporting clinicians with procedures as required. Promote high standards of patient care, professionalism, teamwork, and patient experience at all times. Act as an approachable, visible, and supportive leader, fostering a positive and psychologically safe working environment for all staff. Support the day-to-day operational management of the department, including acting as Nurse in Charge (NIC) and responding appropriately to clinical and operational challenges as they arise. Manage and respond to patient concerns and complaints appropriately, with support and guidance from the Senior Sister where required. Undertake management responsibilities during allocated management days (two days per week), including completion of return-to-work interviews, occupational health referrals, sickness absence stage meetings, and rota reviews. Coordinate and authorise annual leave requests in line with service needs to ensure safe staffing levels and the effective running of the department. Review, investigate, and support the management of Datix incidents, ensuring learning opportunities and service improvements are identified and implemented where appropriate. Support recruitment and selection processes, including participation in shortlisting, interviewing, and onboarding of new staff to ensure safe and effective staffing within the department. Develop, implement, and review tailored adjustment plans for staff in line with individual needs, ensuring compliance with occupational health recommendations and promoting safe, inclusive working practices. Support the creation and ongoing review of Wellness Action Plans, promoting staff wellbeing, early intervention, and a supportive approach to mental health and workplace stress. Work collaboratively with other Clinic Nurse Managers, the rotational Clinic Nurse Manager, Senior Sister, Matron, and wider multidisciplinary team (MDT) to ensure effective service delivery and continuity of leadership across the department. Provide cross-cover during periods of annual leave, sickness, or absence to maintain operational stability and continuity of care. Support staff wellbeing, development, and engagement through effective communication, leadership, mentorship, and role modelling. Contribute to service development, quality improvement, and transformation initiatives in line with organisational objectives and NHS England priorities Person specification Qualifications Essential criteria Registered nurse on NMC register Diploma in nursing evidence of degree level study in health/nursing related studies Desirable criteria recognised qualification in teaching and assessing 2 leadership course Knowledge and Skills Essential criteria expereince in outpatients speciality as qualified nurse 2 years of management/leadership experience leadership skills and relevant training Desirable criteria previous band 6 experience Important information about your application All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly. References - please ensure you provide email addresses for all referees for the last three years of employment. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone. Flexible working will be considered in line with Trust policies New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check. We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this