Rota Administrator
Salary: £30,000 per annum (pro rata)
Hours: 37.5 hours
Job Type: 6‑month initial contract, with potential to extend
Location: Balham & Working from Home (Hybrid, with travel across London as required)
Benefits
* A stimulating work environment full of opportunities to learn and develop
* 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
* 24-hour Employee Assistance
* Paid Enhanced DBS
* Eye care voucher
* Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
We have an exciting brand‑new position for a Quinyx Rota Administrator within the Transformation Team. This new role sits at the heart of Certitude’s ongoing Transformation and plays a vital part in strengthening how Quinyx and CHRIS (our rota and HR & Payroll systems) work together across the organisation.
The role of the Quinyx Rota Administrator is to improve the accuracy, consistency, and insightfulness of our data. This will enable better decision‑making, stronger governance, and more confident rota management across all our support teams.
This is a fantastic opportunity for an experienced rota manager to genuinely help improve how the systems work for us at Certitude.
Experience managing rotas and confidence using rostering systems. Keen eye for detail and ability to build reports and processes that help teams understand their data. Understanding what a 'good rota' looks like for the people we support and colleagues.
Responsibilities
* Producing monthly reporting on key rota KPIs for managers and the Transformation Programme Board.
* Proactively monitoring rotas, highlighting risks, and supporting managers to ensure we’re delivering the hours of support we should be.
* Acting as a rota subject matter expert, championing agreed ways of working.
* Ensuring data parity between CHRIS and Quinyx in collaboration with HR colleagues.
* Providing training, coaching, and system support to managers and teams.
* Contributing to the continuous improvement of rota processes and system usage.
About you
To be a successful Quinyx Rota Administrator, the following are essential:
* Previous experience scheduling or managing team rotas.
* Strong administrative and analytical reporting experience.
* High confidence using rostering systems, preferably Quinyx and CHRIS systems.
* Excellent organisational skills with high accuracy and attention to detail.
* Ability to build positive, supportive relationships across teams.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
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