What's involved with this role: Interim Strategic Lead for Business Support Service – Social Care Job Ref: Gateshead 1004762514916245 Pay Rate: £35.53 per hour PAYE Hours per week: 35-37 Monday – Friday, normal working hours Role Length: This opening assignment is for 1-2 months City: Gateshead The purpose of the role is to act as a member of the Senior Management Team and take a lead role in developing and implementing strategies, policies and plans related to the business support function. Key Responsibilities: Provide specialist knowledge, challenge, and support to the senior management team to support and shape business development and improvement. Have direct line management for business support function and associated management responsibilities. Take the lead in ensuring business improvement, transformation, delivery activities/programmes and strategic quality assurance activity is planned and coordinated effectively to ensure the best outcomes and inspection readiness. Lead service improvement activity and quality assurance frameworks in relation to the business support function across the service and implement the framework and systems to manage progress against targets, where appropriate learning from best practice locally and nationally. Continuously review, maintain, monitor and evaluate systems and processes to ensure they are streamlined and eliminate duplication and develop systems and business models for ensuring value for money in all service provision ensuring technology supports and improves service delivery. Monitor and report on allocated budgets to ensure cost effectiveness and efficiency. Adopt and apply required programme / project management techniques proportionately to lead improvement projects with demanding priorities and system/service cross functional change. Represent the service on corporate responsibility such as health and safety, business continuity and emergency planning objectives to ensure they are met on behalf of the service. Act as the service risk management lead and address areas of non-compliance following audits where relevant to Business Support Service. Horizon scan for new approaches and opportunities, learning from others in the region and beyond, feeding back on developments, ideas and driving these forwards. Benchmark best practice and create innovative ways to solve business problems, including methods and alternative delivery models that are untested within the service. Develop and implement systems for measuring and reporting progress to ensure new business ideas and solutions are realised. NB: Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. Qualifications: Educated to a degree level in a relevant subject or Level 5 qualification in management or equivalent. Skills & Experience: Minimum of 12 months recent experience in a similar role. Developing and delivering on strategic visions and plans. Innovating new service delivery models and implementing change projects. Project management, including the introduction of new systems and technology. Delivering within tight deadlines and targets. Writing and delivering reports to high profile forums. Management and monitoring of budgets. Human resource management and effective performance management. Implementation and development of manual and computerised systems. Extensive experience in the use of software packages including Word, Excel, Powerpoint, and adobe to produce documents, letters and reports. Knowledge: Extensive knowledge of Children’s Social Work systems and procedures. Transformational Change. Quality Assurance systems and functions. Financial procedures and or regulations. Highly developed analytical skills with an ability to target information for different audiences. Ability to work with competing demands in a fast-moving environment. Ability to deliver effective working relationships across agency boundaries. S Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please