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Specialist Services Director, south west london
Client: Bridge Recruitment
Location: south west london, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 3
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description:
Role: Specialist Cleaning Services Director
Job Status: Permanent/Full-Time
Location: London/South East
Vacancy Reference: VR/05275
Role Description:
Our client, a global leader in Facilities Management and specialist cleaning services, offers an exciting opportunity for a Specialist Cleaning Services Director to join their team. The role involves shaping, developing, and leading the specialist cleaning division, ensuring delivery of world-class cleaning solutions. It requires a strategic leader with operational expertise who can drive efficiency, innovation, and customer satisfaction while maintaining health and safety standards. The ideal candidate will lead teams, strengthen client relationships, and identify new business opportunities for growth. This is a chance to work for a forward-thinking company delivering top-tier service solutions globally.
Responsibilities:
* Develop and implement a strategic vision for the division to ensure growth and operational efficiency.
* Identify new business opportunities, partnerships, and revenue streams to support expansion and profitability.
* Build and maintain long-term relationships with key clients, ensuring excellent customer service and retention.
* Manage high-profile contracts, ensuring contractual obligations are met and exceeded.
* Oversee daily operations of the division, maintaining high service standards.
* Create and enforce SOPs and KPIs to improve efficiency and effectiveness.
* Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
* Ensure staff are trained and certified in cleaning techniques, health and safety, and best practices, promoting a strong safety culture.
Requirements:
* Proven leadership experience in senior roles within specialist cleaning services, facilities management, or related fields.
* Strong knowledge of cleaning techniques, health and safety compliance, and regulatory standards.
* Experience in delivering operational efficiencies and service improvements in fast-paced environments.
* Commercial and financial skills to drive revenue and reduce costs.
* Excellent communication and negotiation skills to build stakeholder relationships.
* A passion for innovation, sustainability, and continuous service improvement.
* Ability to lead and motivate teams to high performance levels.
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