My client is a growing UK Hotel group and they are looking to hire a Cluster Maintenance Manager to be responsible for overseeing the maintenance operations across properties in the London to ensure all meet safety, quality, and operational standards. This role involves managing maintenance teams, coordinating preventive and corrective maintenance, and ensuring compliance with brand and legal regulations.
The Cluster Maintenance Manager will drive cost efficiency, reliability, and excellent guest experience through effective facility management.
Key Responsibilities:
1. Lead and coordinate maintenance activities across the cluster’s hotels to ensure high standards of safety, quality, and operational efficiency.
2. Develop, implement, and monitor preventive maintenance programs for all properties in London
3. Manage and mentor maintenance supervisors, technicians, and contractors to maintain consistency and quality across properties.
4. Oversee timely resolution of maintenance issues to minimize downtime and guest impact.
5. Ensure compliance with all brand standards, health & safety regulations, and local legal requirements.
6. Prepare and manage maintenance budgets and expenditure for the cluster.
7. Liaise with hotel management teams to plan and execute capital projects, renovations, and upgrades.
8. Conduct regular inspections and audits to identify and mitigate risks and maintenance gaps.
9. Maintain accurate maintenance records and reporting for all cluster properties.
10. Promote energy conservation and sustainable maintenance practices.
11. Coordinate emergency repairs and after-hours support when required.
12. Collaborate with procurement to ensure timely availability of materials and spare parts.
Qualifications/ Experience:
13. Bachelor’s degree in Engineering, Facilities Management, or a related field preferred.
14. Proven experience managing maintenance operations across multiple hotel properties or similar facilities.
15. Strong knowledge of hotel engineering systems (HVAC, electrical, plumbing, fire safety, etc.) and preventive maintenance.
16. Excellent leadership and team management skills – Maintenance Manager
17. Strong problem-solving abilities and attention to detail.
18. Good financial acumen with experience managing budgets.
19. Strong communication and interpersonal skills – Maintenance Manager
20. Familiarity with hotel brand standards and local regulations.
21. Ability to work under pressure and handle emergencies efficiently.
Preferred Attributes:
22. Experience working in a multi-brand hotel management environment.
23. Certifications in facilities management or relevant technical qualifications.
24. Proficiency with maintenance management software and other digital tools.
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