Job Purpose
The Investment Managers’ Assistant plays a vital role in supporting a team of Investment Managers by delivering high-quality administrative and organisational support. This role ensures the smooth running of day-to-day operations and contributes to maintaining strong, professional relationships with clients.
The successful candidate will join a small but dynamic team managing a diverse portfolio of discretionary and advisory clients. While this is a non-regulated position, it is integral to the effective administration of client portfolios and the delivery of exceptional client service.
Key Responsibilities
1. Provide comprehensive administrative support to Investment Managers.
2. Maintain a clean, organised, and well-stocked office environment.
3. Manage incoming and outgoing post (DX and Royal Mail), including franking and logging.
4. Coordinate printer maintenance and stationery supplies, including marketing materials and account opening forms.
5. Handle telephone calls professionally, taking messages and recording notes on client files.
6. Maintain key records and logs (e.g., Health & Safety, Financial Promotions, Complaints).
7. Transcribe dictation and manage document scanning, shredding, and photocopying.
8. Prepare documentation and materials for client meetings, including refreshments and client reception.
9. Assist with onboarding new clients, including AML documentation and account setup.
10. Ensure timely production and dispatch of client valuations in line with regulatory requirements.
11. Liaise with internal departments (e.g., Operations, Accounts) to support client transactions and queries.
12. Maintain accurate and up-to-date client records and assist in the preparation of suitability reports.
13. Monitor and follow up on new investments and client account activity.
14. Support the processing of payments, including foreign currency transactions.
15. Manage client files throughout their lifecycle, ensuring compliance with regulatory standards.
16. Assist with probate valuations and sales.
17. Support occasional projects such as Know Your Client (KYC) data collection.
18. Subject to qualifications and experience, assist with: Preparing client reports and investment recommendations. Executing transactions (buys/sells), CGT calculations, and valuation histories. Responding to corporate actions and notifying clients accordingly.
Qualifications & Experience
19. Minimum GCSEs (or equivalent) in Maths and English; A-levels preferred.
20. For IP1: An industry-recognised qualification (e.g., Investment Operations Certificate) is advantageous.
21. For IP2: An industry-recognised qualification is essential.
22. Previous experience in a financial services or investment environment is preferred.
23. A general understanding of the stock market and investment operations is desirable.
Skills & Attributes
24. Excellent written and verbal communication skills.
25. Strong organisational skills and attention to detail.
26. Ability to work under pressure and manage multiple tasks efficiently.
27. Proactive approach to problem-solving and task ownership.
28. Team-oriented with the flexibility to support multiple Investment Managers.
29. Positive, professional, and client-focused attitude.