About the Role:
One of my local government clients are currently recruiting for an experienced proactive and organised Administrator to join the Parking Permits Team on a temporary contract. This role plays a vital part in supporting the delivery of essential parking services to local residents and businesses operating in Controlled Parking Zones (CPZs).
Key Responsibilities:
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Review and process online parking permit applications for residents and businesses
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Assess eligibility, issue permits, or request further information where needed
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Respond to enquiries via telephone and email in a professional and timely manner
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Provide face-to-face customer support at the permits counter in reception
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Liaise with internal departments, residents, and external stakeholders to resolve permit-related queries
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Handle complex or escalated cases with professionalism and attention to detail
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Maintain accurate records in accordance with council procedures and data protection regulations
Key Requirements:
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Previous experience in a similar administrative role, ideally within local government or a parking services environment
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Strong communication skills – both written and verbal
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Excellent attention to detail and ability to work independently
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Confident using IT systems and managing customer data
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Able to remain calm under pressure and prioritise tasks effectively
If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd