We are looking to recruit an experienced administrator to join our Wheelchair Service Administration team. This is a varied and interesting role and you will be working in our new, bespoke Wheelchair Centre.
Candidates should be educated to GCSE's grades A-C, have excellent keyboard and word processing skills, excellent organisational, communication and interpersonal skills, along with the ability to work under pressure.
As we support a large geographical area we are a very busy team but with this comes a lot of job satisfaction.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Responsibilities:
1. To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Wheelchair Service.
2. To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
3. To present a user-friendly and accessible service for the public.
4. To deal with reception & telephone enquiries effectively and efficiently.
5. Dealing with incoming telephone calls.
6. Managing and processing email queries.
7. Recording referrals, re-referrals and prescriptions on our electronic systems.
8. Arranging delivery and handover of wheelchairs.
9. Recording issued equipment on our electronic systems.
10. Scanning documents.
11. Photocopying.
12. Arranging appointments and reception duties when required.
13. Supporting data collection.
14. Supporting the wider service team and our patients.
This advert closes on Sunday 12 Jan 2025.
Proud member of the Disability Confident employer scheme
Disability Confident About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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