Description Overview: The Fixed Term Business Analyst will join the Share Plans team for 12 months, based on a hybrid basis from our stunning city centre office in Leeds. You’ll work closely with the business to provide high quality business analysis and requirements for organisational change, projects and enhancements, in order to support the business in the delivery of high-quality project outcomes. The Business Analyst will lead workshops with the business to define the Target Operating Model, including documenting processes, procedures, defining roles and responsibilities, reviewing residual risks/controls and documenting business requirements for any tech changes that may be required. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day and bank holidays Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: • At least 2 years’ demonstrable experience as a Business Analyst, preferably within Financial Services, to enable you to hit the ground running • Exceptional verbal and written communication skills, with the ability to listen and disseminate and articulate information effectively • An ability to build and maintain positive working relationships with a variety of stakeholders at all levels • Strong analytical and problem-solving skills, with the ability to see the bigger picture • Great facilitation and presentation skills • Excellent organisational and planning skills, with an ability to think and work independently and autonomously • A personable and professional manner with strong business and commercial awareness, a client focussed attitude and an exceptional customer service ethic • The confidence to challenge professionally at all levels of the business whilst influencing outcomes • In-depth knowledge and understanding of processes and Share Plans would be advantageous • An exceptional ability to apply practical thinking and use data to solve business problems • Proficient knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint Day to Day, you wil l: • Detail every process within Share Plans, reviewing and dissecting ‘As Is’ process and establishing the necessary changes required to ensure optimal ‘To Be’ processes are defined • Prepare comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice • Directly analyse and discuss targeted business requirements that are fit for purpose • Define and manage the plan to ensure deliverables are completed within agreed timescales and are in accordance with agreed client specifications • Diligently follow-up on any outstanding issues with business users to ensure that the project and change initiatives are closed out promptly • Actively support Technical Analysts in the completion of technical specifications and participate in solution design • Support the solution implementation to ensure it reflects all the agreed requirements and supports defect management, including any change requests that may emerge • Provide input into the development pf training needs, procedures and business readiness plans to ensure smooth implementation • Manage post-implementation support to minimise disruption to the business • Review team working practices and procedures to identify opportunities to improve quality and productivity • Drive business improvements through visibility of ongoing quality issues and initiatives • Identify Risks, Issues, Assumptions and Dependencies with mitigating actions where applicable The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.