Job Responsibilities
* To plan and coordinate the work allocation of gangs etc.
* To ensure all works are delivered to the required contract's programme, achieving contractual SLA's, ensure efficient planning, utilising full workforce.
* Ensuring that the clients/customers' expectations are met by delivering a first-class service.
* Liaise with teams, supervisors and Operatives providing accurate information, job details to enable works to be carried out.
* Monitor backlogs AA/IP to ensure contractual priorities are met.
* Ensure all jobs are planned and coordinated so they run as efficiently as possible.
* Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements.
* Monitor and respond to permit updates (PMR's/S74's/AIV's/Inspection).
* Deal with all requests from the client promptly, efficiently and courteously and keep the Client's and Customers updated with progress prior to and throughout and after the works.
* Monitor the progress of all gangs working on the designated contract and update the related company and Client systems.
* Resolving any planning queries or issues.
* Holiday or additional cover for Planning colleagues when necessary.
* Carry out any other duties appropriate for the role.
* Streetmanger system experience.
Qualifications
* Previous planning experience.
* Previous utilities experience desirable.
* Good verbal and written communication skills.
* Good time management skills and able to work to deadlines.
* Proficient in the use of all Microsoft Office (Word, Excel and Outlook).
* Environmental Awareness.
* Customer Service Awareness.
* Understanding on obtaining Gas/Electric/Line Search/BT Drawings.
* Understanding of streetworks and traffic management requirements.
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