Overview
Join to apply for the MIU MIU Stock Controller, London role at BoF Careers.
Founded in 1913 in Italy, the Prada Group has a tradition of excellence and a vision of innovation. Our iconic brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi. We operate in more than 45 countries with a diverse workforce and a focus on talent and professional growth.
Job purpose: As Miu Miu Stock Controller, you support the Stock Manager in all warehouse-related responsibilities and in delivering services to the Store. You ensure correct handling of goods in store, comply with KPIs, guidelines, and company procedures for product care, and you strive to achieve individual and team targets while providing excellent service for both in-store and e-commerce channels.
Key Responsibilities
* Ensure the care and protection of the product according to company guidelines
* Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products for the sales floor and special areas while optimizing timing and efficiency
* Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines
* Prepare the flow of E-Commerce orders (Prada.com or e-Tailers) ensuring required service levels
* Prepare the flow of damaged/not sellable products (On Hold, Consignment, products under repair)
* Organize packaging and stationery physically and in IT systems
* Organize the display objects system
* Participate in correct management of uniforms flow
* Participate in correct management of gifts flow
* Ensure proper protection and packaging of products for in-store, transfer, and e-commerce shipments
* Ensure company guidelines are followed in the event of theft, including appropriate communications and documentation
* Assist in prompt investigation in the event of system negatives
* Manage product flow and related documentation, recording movements in the IT system
* Participate in organizing and executing physical and cycle inventories of finished products and accessories (packaging, stationery, engineering materials) respecting timing
* Support warehouse activities related to sales
* Ensure security and cleanliness of the warehouse
* Support the Stock Manager in optimizing and rationalizing all available spaces in collaboration with the Store Manager and the Store Operations Manager
* Support Sales Associates in the sales process and collaborate with Visual Merchandising when needed
* Maintain contacts with providers and keep the archive up to date
* Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager
Knowledge And Skills
* Similar experience within a luxury or premium brand
* Understanding of luxury customer service
* Experience in building long-lasting client relationships
* Ability to work in a team as well as independently
* Excellent communication and interpersonal skills
* Fluency in English
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Advertising Services
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