IT Field Engineer
We are seeking a skilled and dynamic Field Engineer with hands‑on experience in patching, switching, laptop builds, and Intune management, as well as a passion for delivering outstanding customer service. If you enjoy solving technical challenges on‑site and thrive in a fast‑paced environment, we want to hear from you!
Key Responsibilities
* Perform patching and switching for various clients.
* Build and configure laptops according to client specifications.
* Manage and troubleshoot devices via Intune for deployment, configuration, and maintenance.
* Provide customer support with a strong focus on user experience and satisfaction.
* Ensure all on‑site work is completed in a timely and professional manner.
* Travel to client locations as needed (driving license is essential).
* Maintain accurate records of work performed and report back to the team.
Skills & Experience
* Experience as a Field Engineer, IT Support Technician, or similar role.
* Experience with patching and switching in network environments.
* Proficiency in laptop builds and hardware troubleshooting.
* Familiarity with Intune for device management and deployment.
* Strong customer service skills, with a professional and approachable demeanor.
* A valid driving license and reliable transportation.
* Ability to work independently and manage time effectively.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
IT System Training and Support
Location
Watford, England, United Kingdom
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