Administrator - Part Time
Location: Dover
Salary: £13,759.20 per annum
Vacancy Type: Permanent, Part Time
About The Role
Looking for a part-time role where your organisational skills genuinely make a difference?
Join a dedicated service delivering life-changing drug and alcohol recovery programmes across Dover and East Kent.
As our Administrator, you’ll be the backbone of the service, keeping operations running smoothly, data accurate and communication flowing so frontline teams can focus on supporting individuals in recovery.
Fast-paced and varied, this role needs someone proactive, adaptable and confident managing multiple priorities.
What you’ll be doing:
Maintaining efficient, organised and audit-ready administration systems
Accurately collecting, inputting and monitoring statistical data
Updating and managing case management systems (Neo360 & ILLY)
Producing monthly monitoring reports and performance data
Managing the general office telephone and handling enquiries professionally
Taking minutes at team meetings and programme reviews
Coordinating communication between Head Office and local services
Ordering supplies and ensuring office equipment is fully operational
Supporting service audits and escalating risks where appropriate
Handling confidential information in line with data protection standards
You’ll thrive in this role if you:
*
Are highly organised with strong attention to detail
Can juggle multiple tasks in a busy environment
Are confident using Microsoft Excel, Word and Outlook
Have experience with data entry and reporting systems
Communicate clearly and professionally at all levels
Understand confidentiality and information governance requirements
Build strong, positive working relationships
Working Pattern
This is a part-time, permanent role (21 hours per week):
Tuesday: 13:00 – 17:00
Wednesday: 13:00 – 17:00
Thursday: 09:00 – 17:00
Friday: 12:00 – 17:00
Flexibility is required to provide occasional cover across East Kent sites if needed.
If you’re motivated, adaptable and ready to play a key role in a meaningful, community-focused service, we’d love to hear from you.
Apply now and help keep vital services strong, responsive and impactful.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application