Full job description Freight Operator Location: Oldham Salary: £30,000 - £37,000 DOE Benefits About the Role Due to continued growth, we are looking to recruit an experienced Freight Operator to join a busy operations team in Oldham. This is an excellent opportunity for a logistics professional with experience across road, sea and air freight who enjoys managing shipments from booking through to final delivery while delivering exceptional customer service. Working within a fast-paced environment, you will liaise with customers, carriers, overseas agents and suppliers to ensure shipments are moved efficiently, compliantly and cost-effectively. Key Responsibilities * Coordinate and manage UK and international freight movements via road, sea and air. * Arrange bookings with hauliers, shipping lines, airlines and courier partners. * Monitor shipments from collection through to final delivery. * Prepare and process import and export documentation. * Liaise with customers regarding shipment updates, delays and queries. * Obtain and negotiate freight rates with carriers and suppliers. * Work closely with overseas agents and customs partners. * Ensure compliance with customs regulations and international shipping requirements. * Handle shipment tracking, problem-solving and issue resolution. * Maintain accurate records within freight management systems. * Support customers with freight quotations and transport solutions. * Deliver a high level of customer service and account management. Skills & Experience Required * Previous experience within freight forwarding, logistics or transport operations. * Strong knowledge of road, sea and air freight processes. * Understanding of import/export procedures and customs documentation. * Experience dealing with international shipments. * Excellent organisational and time management skills. * Strong communication and relationship-building abilities. * Ability to work under pressure and manage multiple shipments simultaneously. * Commercial awareness and a customer-focused approach. * Good IT skills including Microsoft Office and freight management systems. What’s on Offer? * Competitive salary based on experience. * Career progression opportunities within a growing business. * Supportive and collaborative team environment. * Ongoing training and development. * Pension scheme and additional company benefits. If you have a background in freight forwarding and are looking to join a dynamic and growing logistics business, we’d love to hear from you