Overview
Join to apply for the Build Engineer role at Bluecube Technology Solutions - An Ekco Company
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe. We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments. In a few words, we take businesses to the cloud and back. We have over 950 highly talented and supportive colleagues across a number of regional offices in the UK, Benelux & Ireland.
Responsibilities
* To deliver an outstanding customer service experience to our clients
* To build PC’s, Laptops and Mobile Phones for new starters, ensuring they are only shipped when they are 100% correct
* Ensuring that any issues are escalated to the appropriate internal teams for efficient resolution
* Identifying issues with automated processes and reporting them to our DevOps function for rectification
* Identifying manual processes that can be automated; we look to drive automation to deliver a faster and consistent build experience
* Taking ownership of every build process that is assigned to you managing them through to resolution (and seeking support from other teams where appropriate)
* To engage with our internal training and development programme (this covers both technical, soft skills; time will be provided within your working week to facilitate this)
Technical Skills
* Desktop Support / Build experience
* A genuine interest in technology
* Knowledge of Active Directory / Azure Active Directory
* Microsoft Intune (desirable)
* Microsoft Deployment Toolkit (MDT) (desirable)
* Microsoft Azure (desirable)
Personal Qualities
* Friendly and polite
* Confident
* Task and detail oriented
* A fast learner with a demonstrated desire for continuous learning and improvement
Benefits/Perks
* Time off - 25 days leave + public holidays
* x1 day Birthday leave per year
* Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
* Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
* EkcOlympics - a global activity for fun!
* Learning & development - Unlimited access to Pluralsight learning platform
* A lot of responsibilities & opportunities to grow (also internationally)
Why Ekco
* Microsoft’s 2023 Rising Star Security Partner of the year
* VMware & Veeam top partner status
* Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
* Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
* We recognise the value of internal mobility and encourage opportunities for internal development & progression
* Flexible working with a family friendly focus are at the core of our company values
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* IT Services and IT Consulting
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