Overview
This is an entry level position for our clients Network administrator team, where you will be given the opportunity to join a high performing network team, supporting various customer within our ASPIRE Managed Service Practice.
You will manage various Level 1 tasks while gaining invaluable key skills alongside accomplished and knowledgeable teammates. Growth and personal development are skills that will be applied in this role. If you're driven to learn, you'll finish your first year having developed skills on the job that you would not get in any other Level 1 role in the country.
You'll gain experience working with both staple and cutting-edge technologies, such as Microsoft Azure, AWS, and leading network providers; Cisco, Palo Alto, FortiGate.
You'll also benefit from a career plan outlined by the network management team, with clear objectives tracked quarterly to make sure both you and your manager are happy with your performance and development plans to upskill on the job.
Annual wage
£15,000 to £19,000 a year - starting salary will be dependent on prior knowledge and experience.
Training course
Network Engineer Level 4
Hours
Monday- Friday, 9.00am - 5.00pm
The working hours are flexible, it's a 7.5-hour day between 08:00 and 18:00, you may wish to start early start and finish earlier or start later and finish later.
37.5 hours a week
Duration
18 Months
Duties
* Managing customer requests and responding to incidents, i.e. firewall rule changes, network access, basic diagnosis, upgrades, escalation of complex issues, etc.
* Monitoring customer systems for critical alerts and ensuring they are dealt with efficiently.
* Maintaining and supporting customer network systems such as firewalls, switches, routers, etc.
Qualifications
* Must be eligible for SC security clearance (see 'Additional info' below for link)
* Must have an A-Level or Level 3 qualification within IT
* Must have Maths & English GCSE or equivalent (C/4 or above)
* Driving license is required due to the natural progression of the role in the future.
Desired Skills:
* Motivated individual seeking entry into Ireland's leading Managed Services Company.
* Solid team player with an excellent attitude.
* No prior IT environment experience or technical exams required (though beneficial).
* Mission-critical role supporting customers' IT network systems.
* High attention to detail and minimal room for error.
* Great communication skills.
* Strong focus on high-quality customer service.
* Diligence in following rules and procedures to resolve issues within required processes and time frames.
* Excellent opportunity for ambitious, driven individuals aiming to break into IT and Managed Services.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JBC SKILLS TRAINING LIMITED
Your training course
Network Engineer Level 4
Equal to the 1st year of a degree (higher level)
Course contents
* Module 1: Foundational Network Systems & Connectivity
* Module 2: Network Performance, Security & Troubleshooting
* Module 3: Advanced Network Concepts & Strategic Operation
Your training plan
* An apprenticeship includes regular training with JBC Skills Training
* At least 20% of your working hours will be spent training or studying
* On completion, the Apprentice will be awarded the Level 3 Information Communications Technician Apprenticeship
* You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
More training information
* We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small
* When you apply to our apprenticeship we will look to match you to an employer who is looking to hire an apprentice
* Once hired, we provide you with structured off-the-job training and support you to gain qualifications and complete your apprenticeship
* You will also be learning on-the-job skills with your employer
About the company
Our client proves that IT can make a real difference to their customers' businesses. They are more than just another IT services company: they are leaders in implementing and supporting Oracle, Microsoft, and AWS technologies, and they are trusted by global brands to deliver IT solutions that drive customer success.
After this apprenticeship
Potential ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
Job Types: Full-time, Apprenticeship
Pay: £15,000.00-£19,000.00 per year
Ability to commute/relocate:
* Birmingham B2 5DB: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have the required grade 4 (C) or above in English and Maths or Functional Skills Level 2 equivalent qualification?
* Do you have an A-Level or equivalent Level 3 qualification within IT?
Education:
* A-Level or equivalent (required)
Licence/Certification:
* Driving Licence (required)
Location:
* Birmingham B2 5DB (preferred)
Work Location: In person