Technical Support Specialist – Communications & Networking Technologies
Join an innovative and forward-thinking technology company whose cutting-edge products are used across the globe. This is a fantastic opportunity to be part of a dynamic team working with market-leading solutions in the communications and networking space.
I’m currently looking for a technically capable and highly communicative individual who can confidently engage with end users, understand their needs, and provide outstanding support.
Key Responsibilities:
* Provide technical pre- and post-sales support to clients, both remotely and in the field
* Understand complex technical requirements and develop tailored solutions
* Deliver training sessions and live product demonstrations to clients
* Build strong relationships with clients
Ideal Background & Experience:
* Experience working with networked systems, telecoms, communications, RF, radio, WiFi, or similar technologies
* Strong problem-solving skills with the ability to translate technical challenges into effective solutions
* Excellent communication skills and the ability to engage confidently with technical and non-technical audiences
* Background in communications, customer support, network engineering or similar
* Military experience (Army, RAF, Navy) and relevant technical skills would be advantageous
* Comfortable with travel to client locations when required, potential for hybrid/flexible working
This role would suit someone with a solid and relevant technical background who enjoys customer interaction and problem-solving. Whether you’re transitioning from a hands-on engineering role or looking to apply your experience in a more client-facing capacity, please contact me to discuss further.
This role is easily commutable from Newmarket, Bury St Edmunds, Ely, Littleport, Mildenhall, Duxford, Stansted, Bishops Stortford, Ware, Stevenage, Cambridge, Royston, Baldock, Wisbech, Chatteris, Downham Market, Huntingdon, St Neots, Bedford, St Ives, Peterborough, Thrapston, Rushden, and any more places within the East of England.
You may be working as an Applications Engineer, Sales Applications Engineer, Technical Support Engineer, Customer Support Engineer, Field Services Engineer, Network Engineer, Communications Engineer, Applications Engineer or similar