Sales Operations Specialist
Telford, Hybrid 2 days a week on site(initial training period may require 3 days per week onsite)
6 Month contract
£Strong communication skills and a proactive approach, experience in data analysis
Strong business partnering and problem-solving capabilities
Niche role that is not a traditional sales position:
Good experience with ex-accountant /Project Managers
As a Sales Operations Specialist, you'll play a vital role in supporting and enhancing our operations. Partner with the Sales Operations Lead and the Finance team to ensure a smooth month-end close, with all variances and trends clearly explained.
Demand Forecasting and Planning: Provide accurate and timely client demand forecasts to the Delivery Unit, Finance, and Revenue groups, aiding in monthly forecasting, budgeting, and account planning.
Salesforce Utilization: Maximize the benefits of the Salesforce tool by analysing the current pipeline for actionable insights.
Audit Readiness and Compliance: Ensure all processes are audit-ready and compliant, maintaining high standards of operational integrity.
Knowledge Sharing and Standardization: Collaborate with all areas of the unit to share knowledge, best practices, and facilitate standardization across the CAM and client Market Unit.
Pipeline Maintenance and Governance: Oversee the client MU pipeline within THOR (Salesforce CRM), ensuring its accuracy and integrity.
Sales Analysis and Insights: Analyse the sales pipeline and performance, providing insights and operational recommendations to senior stakeholders.
Business Partnering: Build and maintain strong relationships with key business partners.
Support the Sales Operations Lead in leveraging Salesforce tools and continuously improve your skillset to add value to the team and CAM as a whole.
Experience in providing key MI information to support business operations.
CRM Experience: Experience with THOR/Salesforce or other CRM software for reporting purposes is advantageous, though full training will be provided.
Competent user of MS Office, including Excel, Word, PowerPoint, SharePoint, and Outlook.