The Isle of Man office of our internationally respected CSP client is seeking an experienced Director to join the Trust & Corporate team. This role will be Board level and you will act as Client Director, providing advisory and fiduciary services in line with regulatory obligations. Other responsibilities will include maintaining and building strong relationships with existing and potential clients as well as intermediaries.
As Director here you will:
* Supported by the Administration teams, proactively oversee the day to day management and administration of a portfolio of client entities
* Provide supporting fiduciary functions (four eyes principles) to non-engagement cases where necessary
* Meet financial targets in terms of chargeable hours, recovery rates
* Support the Administration teams in monitoring and assisting with debtors, ensuring BAU income and New business income targets are met
* Maintain and build good relationships with clients and intermediaries through quality service and promoting this ethos within the wider team
* Share historic client knowledge with employees, ensuring they are in the best shape to manage all client relationships
* Support the team in effective and controlled management of fees and debts
* Ensure all policies and procedures are followed/implemented in accordance with the company manuals, policies and procedures
* Support the Board on the improvement of processes procedures and policies
* Lead Management meetings as requested and NBAC Meetings as requested
* As part of the IOM Board, create and implement a business development strategy across the intermediary and client contact base, online platforms and direct networking opportunities in line with the board plan regarding development of accounts and produce a quarterly board report to highlight the results of these interactions, both financial and relationship
* Manage the client and intermediary program for the IOM office
* Liaise with Group Commercial teams in devising new business streams and aligning with the Group commercial strategy
* Effective communication to the team to ensure all are aligned with the commercial plans and strategy
* Assist with Marketing and provide input to business development strategies where applicable
* Assist with employee development/mentoring and contribute to their technical and practical training requirements
* Help to foster good relations between management and employees by demonstrating an open communication ethos
* Maintain awareness of all Group and local staff policies and procedures and demonstrating professional standards at all times
* Ensure that all AML and compliance regulations are complied with to the extend required by your role
* Work closely with the Board of Directors, in particular the Managing Director, on the strategic direction of the business development function of the business
* Play a key role in identifying processes and procedures as candidates for streamlining and simplification
* Assist HR for talent scouting
* Identify potential acquisition targets
The ideal candidate for the role of Director will hold a relevant professional qualification (e.g., ACCA, STEP, ICSA), as well as having a minimum of 8 years' post qualifying experience in the fiduciary sector. Excellent understanding of fiduciary services including detailed knowledge of the regulatory framework is essential. Additionally:
* Have a minimum of 8 years post qualifying experience in the fiduciary sector or at least 10 years industry experience
* Excellent understanding of fiduciary services business including detailed knowledge of the regulatory framework
* Ability to work under pressure and prioritise workloads
* Positive attitude with problem solving ability - "we don't have problems, only solutions
* Proven leadership qualities
* Proactive and a "get things done" mentality
* Strong management skills and a proven track record in successfully managing a team