Job Title Associate Sales Development Representative Job Description As an Associate Sales Development Representative, you will identify and engage with businesses that could be potential customers or are already within our ecosystem. Your role involves addressing their challenges, solving problems, and helping them achieve their goals. Partnering with our industry-leading demand generation teams, you'll connect with businesses engaging with our marketing content, educate them through insights, and demonstrate how our services can support their objectives. About the Team Our team plays a vital role in supporting customers throughout their journey with Sage, with a strong focus on new customer acquisition. We thrive in a high-energy, fun, and driven environment where leveraging technology and helping customers find the right solutions are top priorities. Doing the right thing by our customers is key to our mutual success. We are deeply committed to personal development, offering ongoing coaching and tailored support to help you succeed in this role and future opportunities at Sage. This is a hybrid role - three days per week in our Newcastle office Key Responsibilities • Demonstrate a passion for helping customers, providing exceptional first interactions with new customers to create outstanding experiences. • Stay focused and self-motivated, taking positive actions while being open to feedback and guidance. • Be decisive, bold, and adaptable, tailoring your approach to fit varying situations. • Collaborate with teams across Sage, including Marketing, Business Development, Sales Development, Product, and Customer Success, to execute industry-aligned go-to-market plans. • Confidently tell the Sage story, deeply understand our solutions and differentiators, and maintain strong market and vertical knowledge. Requirements • Starting to develop a personal brand and professional presence. • Driven by curiosity and business insight, with a desire to generate customer engagement. • Build rapport easily with customers and create insightful questions to uncover their needs. • Curious to learn about customers' strategic goals, challenges, and KPIs. • Motivated, eager to learn and develop, and enjoy working as part of a team. • Developing resilience and understanding the approach needed to achieve success. Key Performance Metrics • Delivery of qualified opportunities. • Support in achieving ARR (Annual Recurring Revenue) and securing new logos. • Maintain high Customer NPS (Net Promoter Score) and personal CSAT (Customer Satisfaction). • Competitive base salary and commission structure • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working LI-VK1 Function Performance Marketing Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com. Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/