Summary The Governance Manager leads and continuously improves the Group’s governance strategy. Reporting to the Group Executive Director (Business Services), who also acts as Group Company Secretary, the role ensures that the Board, Committees and Executive Leadership Team (ELT) are fully supported to plan, run and conclude effective meetings. This is not a statutory Company Secretary role, but it plays a key part in supporting the Group Company Secretary to discharge their responsibilities. The post-holder owns the governance calendar, manages the end-to-end paper process, drives meeting discipline, and maintains accurate minutes, action and decision logs in line with delegated authorities and policy. They also champion innovation, adopting secure digital tools and responsible AI to enhance speed, clarity and assurance. Experience Required Proven governance/secretariat experience supporting Boards and Committees. CGI/ICSA (or equivalent) qualification with current knowledge of UK governance practice. Excellent organisation and planning skills; able to manage multiple cycles and contributors. Strong written communication skills, producing high-quality papers, minutes and action logs. Proficiency with Microsoft 365 and secure board portals, with strong data-protection discipline.