> Description PLEASE NOTE In order to apply for this vacancy, you MUST submit your application directly to the client using the following link: Cezanne OnDemand | IT and AI Apprentice Technician About Henshaws Society: Henshaws is a northern charity supporting people living with sight loss and a range of other disabilities to go beyond expectations. We believe that, wherever they are, everyone has the right to an independent and fulfilling life. Our support, advice and training enables people and their families build skills, develop confidence, help each other and look forward to a more positive future. Responsibilities: We are looking for an IT and AI Technician Apprentice to join our team in Harrogate. This is a hands-on role ideal for someone with a keen interest in technology, cloud computing and artificial intelligence. You will support the delivery of reliable and secure IT services across the charity while completing the Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship. You will gain practical experience in IT support, cloud systems and AI tools such as Microsoft Copilot and Power Automate. This role is perfect for someone who enjoys problem-solving, learning new technologies and helping others. Your work will help ensure our staff have the digital tools they need to support people with sight loss and other disabilities. Who we are looking for: We are looking for someone who is enthusiastic, curious and ready to learn. You should be self-motivated, able to work as part of a small team and have good communication skills. Essential skills: Interest in IT, cloud computing or emerging technologies Ability to problem-solve technical issues and support users Awareness of data protection and cybersecurity principles Flexible working attitude and ability to carry out physical aspects of the role DBS check with adult barring required Desirable skills: Experience providing IT support (formal or informal) Familiarity with Microsoft 365, Azure or similar cloud environments Interest in AI tools and automation (e.g. Microsoft Copilot, Power Automate) Full driving licence and access to transport for site visits Entry requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 38 hours per week. Benefits: 5 weeks annual leave plus 10 days bank holiday Free car parking on site Free eyecare voucher Emergency domestic leave Retail discounts - access to Blue Light Card and Charity Workers Discount website Enhanced sick pay Long service awards Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. PLEASE NOTE In order to apply for this vacancy, you MUST submit your application directly to the client using the following link: Cezanne OnDemand | IT and AI Apprentice Technician