ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Responsibilities include:
1. Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages accordingly.
2. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
3. Maintaining the tidiness of the reception area and liaising with Housekeeping to ensure standards are maintained.
ABOUT YOU
To be successful, you will embody our values of caring, support, honesty, respect, and accountability. Our ideal candidate should:
1. Have excellent verbal and written communication skills.
2. Be confident in using computers.
3. Have a positive, friendly, and welcoming attitude.
4. Have previous experience in problem-solving and handling client complaints.
ABOUT AVERY
At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and team members. With our vision of "creating meaningful lives together," we offer exceptional care across our growing network of over 100 homes, fostering a supportive and inspiring environment where employees feel valued and empowered every day. Join us and discover why Avery is the preferred choice for residents and staff alike.
Please note this role requires:
1. A DBS Disclosure check, the cost of which will be covered by Avery Healthcare.
2. Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the deadline depending on application volume and business needs.
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