Job Description
We are a small, established company based in Wingrave, Buckinghamshire, specialising in the supply, installation, and servicing of pneumatic lifting equipment.
We are seeking a highly organised and proactive Customer Service & Account Administrator to manage daily administrative, customer service, service coordination, and finance related tasks. This is a varied role requiring strong administration experience and confidence using Sage accounting software.
Key Responsibilities
* Handle incoming phone calls and email enquiries.
* Prepare and issue quotations for parts, equipment and engineer visits.
* Assist with managing engineers’ schedules, diaries, accommodation etc.
* Obtain and process purchase orders prior to scheduling work.
* Despatch parts orders to customers.
* Monitor and manage stock levels.
* Assist with internal audits for our IOS 9001 accreditation.
* Process and reconcile supplier invoices using Sage.
* Raise customer invoices using Sage.
* Manage accounts payable/receivable.
* Book-keeping tasks.
* Conduct credit control and follow up outstanding payments.
* Maintain accurate financial records.
* General office administration support.
Requirements
* Proven administration experience
* Experience using Sage accounting software
* Strong organisational and multitasking skills
* Proficiency in Microsoft Office (Excel, Word, Outlook)
We Offer
* Flexible working hours to be agreed.
* A competitive salary
* 25 day holiday pro rata.