Job Description
Location : Leatherhead(3 Daya s aweek)
Key Responsibilities
* Provide 3rd Line support across Windows, Linux, cloud, and security services.
* Manage and optimize Windows Server, Active Directory, and SQL Server as the core enterprise platforms.
* Administer and maintain Linux environments (Red Hat, Satellite) alongside Windows services.
* Support and enhance cloud services (AWS, Azure, or similar) across compute, networking, storage, IAM, and automation.
* Implement and manage security / SaaS platforms including Tenable, CyberArk, Imperva / Akamai WAF, Okta, CrowdStrike, Proofpoint, Safe Breach, Zscaler, and Splunk.
* Deliver infrastructure projects including upgrades, migrations, and new deployments.
* Proactively monitor systems, identify vulnerabilities, and implement preventative measures.
* Support business continuity and disaster recovery initiatives.
* Provide input into solution designs, change control processes, and operational standards.
* Collaborate with stakeholders to define requirements and deliver operational improvements.
* Maintain documentation, including technical procedures and stakeholder reporting.
* Mentor and support junior colleagues, sharing knowledge and best practices.
* Be available, when required, for out-of-hours upgrades, maintenance, and incident response.
Core Skills & Experience
* Proven track record in senior infrastructure or systems engineering.
* Strong experience with Windows Server, Active Directory, and SQL Server.
* Good hands-on experience with Linux (Red Hat, Satellite).
* Good knowledge of cloud platforms (AWS, Azure, or similar).
* Good Level of understanding and administration in security / SaaS solutions : Tenable, CyberArk, Imperva / Akamai WAF, Okta, CrowdStrike, Proofpoint, SafeBreach, Zscaler, Splunk.
* Strong knowledge of Fortinet security technologies (Firewalls, FortiManager, FortiAnalyzer).
* Strong understanding of networking fundamentals (TCP / IP, VLANs, routing, firewalls).
* Hands-on experience with infrastructure monitoring platforms, particularly WhatsUp Gold.
* Scripting and automation skills (PowerShell, Bash, Python).
* Proven ability to troubleshoot and resolve complex issues in hybrid environments.
Desirable Skills
* Familiarity with VMware, Cisco, and Dell Servers.
* Experience working in regulated or change-controlled environments.
* Knowledge of high availability and disaster recovery solutions.
* Exposure to DevOps, CI / CD, and automation frameworks.
* Experience with Kubernetes and containerised environments.
Personal Attributes
* Passionate about technology, problem-solving, and innovation.
* Analytical thinker with excellent troubleshooting skills.
* Strong communication skills, able to work with technical and non-technical audiences.
* Highly motivated, detail-oriented, and able to deliver under pressure.
* Team-oriented, collaborative, and capable of mentoring colleagues.
Ensuring customer centricity by providing apt cybersecurity
* Monitoring and safeguarding the log sources and security access
* Planning for disaster recovery in the event of any security breaches
* Monitor for attacks, intrusions and unusual, unauthorized or illegal activity
* Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems
* Conduct security assessments, risk analysis and root cause analysis of security incidents
* Handling incidents escalated by the L1 team in 24x7 rotational shifts
* Use advanced analytics tools to determine emerging threat patterns and vulnerabilities
* Completing all tactical security operations tasks associated with this engagement.
* Analyses all the attacks and come up with remedial attack analysis
* Conduct detailed analysis of incidents and create reports and dashboards
Stakeholder coordination & audit assistance
* Liaise with stakeholders in relation to cyber security issues and provide future recommendations
* Maintain an information security risk register and assist with internal and external audits relating to information security
* Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues
* Advice and guidance to employees on issues such as spam and unwanted or malicious emails
Deliver
No.
Performance Parameters
1. Customer centricity: Timely security breach solutioning to end users, internal stakeholders & external customers experience
2. Process Adherence: Adherence to SLAs (90-95%), response time and resolution time TAT
Mandatory Skills : Infrastructure Security Consulting.
Experience : 5-8 Years.
#J-18808-Ljbffr