GCP Support Engineer
Join a global tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms.
Role Overview:
* Location: London (Hybrid)
* Package: Competitive salary + benefits
* Industry: Technology / Managed Services
What You’ll Be Doing:
* Providing L3 technical support and administration for a suite of collaboration applications, including Microsoft 365, Google Workspace, Dropbox, Box, Asana, Slack, and others.
* Troubleshooting complex issues, collaborating with users, and ensuring timely resolutions.
* Managing application changes, testing, and performance optimisation.
* Developing and maintaining documentation, wikis, and user guides.
* Identifying recurring issues, driving process improvements, and enhancing service reliability.
* Supporting user migrations between platforms and advising on best-fit solutions.
* Delivering training sessions on new features and updates.
Main Skills Needed:
* 8+ years’ experience in system administration and custom solution development across collaboration tools (Google Workspace, Microsoft 365, Tableau, etc.).
* Strong hands-on experience with APIs, integrations, and automation (PowerAutomate, AppScripts, AppSheet).
* Microsoft 365 Certified: Enterprise Administrator Expert and/or Google Professional Workspace Administrator and/or Tableau Desktop Specialist.
* Deep understanding of both Google and Microsoft ecosystems (GCP, Exchange, integrations).
* Excellent communication and customer interaction skills.
* Strong problem-solving, prioritisation, and organisational abilities.
* Flexible, proactive, and comfortable in fast-moving environments.
What’s in It for You:
* Work with cutting-edge technology in a global environment.
* Supportive, collaborative culture with real scope for innovation.
* Opportunities to upskill and gain further certifications.
* Flexible working arrangements and recognition for excellence.
* Be part of a high-performing team that values curiosity and continuous improvement.
Think it could be a fit? We’d love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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