Join to apply for the Litigated Recoveries Team Manager role at Keoghs
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Join to apply for the Litigated Recoveries Team Manager role at Keoghs
Description
Keoghs LLP is one of the leading insurance law firms in the UK and is recognized as one of the most dynamic in its sector. We have an exciting opportunity for a talented team leader to join our Subrogated Recovery Department in a pre-litigated team. Over the last two years, this Department has expanded from one team to four, with further growth forecasted.
Are you experienced in managing a team in a high-volume, process-driven environment? Are you seeking a new challenge or a first management role within recoveries? If so, this is an ideal opportunity to join our fast-paced, high-volume Business Unit. Our aims include:
* Working smarter and more efficiently, not harder
* Ensuring all team members feel valued
* Meeting future recruitment needs through internal progression
* Maintaining speed and quality of service to clients
Department:
Claims Management
Location:
Bolton
Key Responsibilities
* Develop operational processes to reduce touch time, improve efficiency and profitability
* Maximise recoveries
* Report on team performance to senior management
* Ensure litigated files comply with SRA obligations
* Manage team performance against SLA’s and KPI’s, ensuring adherence to processes
* Maintain quality of work, conduct audits, and provide coaching
* Support employee development through training and coaching
* Manage people fairly and consistently, including capability and attendance issues
* Create a motivating environment that promotes personal development and teamwork
Skills, Knowledge and Expertise
* Experience in Civil litigation, from Claimant or Defendant perspective, including Fast Track
* Team management experience in a high-volume legal or insurance environment
* Excellent communication and listening skills
* Calmness under pressure
* Constructive feedback skills
* Objectivity and fairness
* Objective setting and prioritization
* IT proficiency
Desirable
* Knowledge of subrogated recoveries
* Experience in personal injury and multi-track claims
Soft Skills
* Positive and professional attitude
* Adaptable communication style
* Strong planning and organizational skills
* Flexibility and adaptability
* Understanding of service quality and contribution to division success
Benefits
* Davies Incentive Plan
* 25 days holiday (plus options to buy/sell days)
* Family private medical insurance (Bupa)
* Health and wellbeing support (Simply Health, WeCare)
* Death in Service, Critical Illness Cover, Income Protection
* Pension contributions (5% employee / 3% employer)
* Employee resource groups, volunteering, cycle scheme, tech scheme, season ticket loan, gym flex, discounts
Additional Details
* Seniority level: Executive
* Employment type: Full-time
* Job function: Other
* Industry: Law Practice
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