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Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Location:
Wigan, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
470cbfb0730c
Job Views:
20
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
Choose Well - Choose WWL
Job overview
We are looking for a dynamic Catering Supervisor. The post holder is responsible for supervising meal service to patients, staff, and visitors.
The candidate should demonstrate a passion for food and excellent customer care skills to deliver high standards of care with compassion to both patients and customers. Strong leadership skills are desirable.
*Applicants who have already received feedback that they are unsuitable for the position need not apply - unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision.*
Main duties of the job
* Ensure meals are produced to high standards, following food safety legislation and protocols; under the direction of the Assistant Catering Manager.
* Complete and manage paperwork related to service delivery. Support and assist the Assistant Catering Managers as required.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust provides acute hospital and community services to the Wigan Borough and surrounding areas. We value our staff, believing that ‘happy staff, makes for happy patients’. We have a strong record in staff engagement and living our values.
WWL is committed to placing patients at the center of everything we do, providing safe, effective care that respects dignity. We seek to recruit individuals who share these values.
Benefits include:
* Excellent Pension & Life Assurance (over 20% employer contribution)
* Annual leave entitlement of 27 to 33 days, depending on service
* Paid occupational maternity, paternity, and adoption leave
* Training and eLearning resources
* Health and wellbeing support
* Career progression opportunities within Estates & Facilities and the NHS
* Salary sacrifice schemes for lease vehicles and bike schemes
* NHS Discount schemes offering savings across various stores and services
* Long Service Awards
Detailed job responsibilities
* Organize the Kitchen and related areas
* Assign work to Catering Assistants
* Supervise food production and service, ensuring completion of monitoring forms
* Ensure meals meet recipe, quantity, quality, and appearance standards
* Forecast menu requirements based on data
* Review monitoring/audit forms for accuracy and remedial actions
* Adhere to Food Safety Legislation and local codes
* Follow procedures during major incidents to maintain meal service
* Assist in menu and recipe planning
* Contribute to food safety protocols, including Critical Control Points
* Understand and cater to therapeutic and cultural dietary needs
* Attend relevant meetings
* Manage paperwork supporting Trust operations
Person specification
Qualifications
* GCSE or equivalent (e.g., functional skills level 2)
* CIEH Intermediate Food Hygiene Certificate or equivalent
* City & Guilds 706/1/2 or equivalent
* CIEH Advanced Food Hygiene
* IOSH
* Supervisory Qualification
Experience
* Food production quality monitoring
* Large-scale catering experience
* Experience with cook-chill systems
* Supervisory experience, including acting roles
Skills
* Excellent communication and organizational skills
* Ability to prioritize tasks
* Experience with large-scale equipment
* Ability to work under pressure
* Computer literacy
* Customer care skills for diverse audiences
Knowledge
* Food safety and temperature controls
* Cook-chill processes
* Supervision importance
* Audit procedures and income management
* HR policies and procedures
Additional requirements
* Work unsociable hours
* Flexibility for cover
* Ability to travel between sites
* Proficiency in English, confident and accurate communication
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