The opportunity
Would you like to be part of a community-based retail team that offers a wide choice of products and is committed to sustainability? Look no further - join us as a Sales Assistant in Ashton Under Lyne (9OL6 6DW).
This is a part-time role working 21 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. The role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant, you'll be at the heart of our retail operation. This role goes beyond just working behind the till or sorting donations; we're looking for someone who will deliver a first-class customer service experience. It's a fun, fast-paced environment where no two days are the same, and everyone works as a team.
Every day in charity retail is different. Alongside working on the till or sorting donations, you can expect to:
* Engage with customers, providing exceptional service and promoting our charity's mission.
* Organise and merchandise donated stock creatively to maximise sales potential.
* Collaborate with our E-Commerce team to increase online sales.
* As a Keyholder, you'll be the go-to person when no manager is on duty, keeping the store running and ensuring a great customer experience. You need to be 18+ years old to apply.
* Previous retail experience isn't essential. What truly matters is your passion, energy, and ability to deliver excellent customer service.
* Be confident within a team environment and capable of guiding volunteers on the shop floor.
* Work well under pressure and on your own initiative in a dynamic, fast-paced setting.
* Pay attention to detail in all tasks.
* Be positive, creative, confident, customer-focused, and passionate about sustainability.
* Be comfortable with technology, including using a till, PC, smartphone, and email.
What's important to us?
At the British Heart Foundation (BHF), we offer a wide range of new and used furniture, clothing, jewellery, and more, available in stores and online. Since 1961, BHF has been leading research that has helped halve the number of deaths from cardiovascular disease in the UK. Our work is more vital than ever.
In addition to fundraising, we connect with local communities and help reduce waste by promoting reuse. With over 700 stores, we prevent around 70,000 tonnes of waste from landfill each year. We receive 1.6 million donated items and 9.8 million bags of donations annually, and we aim to expand our reuse initiatives.
Our commitment to Equality, Diversity, and Inclusion (EDI), through strategies and groups like Kaleidoscope and our Affinity Groups, fosters an environment where all colleagues and volunteers can succeed.
Why join the BHF?
We promote internal career progression and support your development. Our generous benefits include:
* 38 days annual leave (plus the option to sell leave)
* Up to 10 additional days off each year through holistic support leave
* Enhanced family policies (maternity, paternity, adoption leave)
* Wagestream - early wage access
* 25% staff discount
* Health cash plan (dental, optical, therapies, etc.)
* Access to a 24/7 Virtual GP and Employee Assistance Programme
* Pension with up to 10% employer contribution
* Cycle to work scheme
* Discounts on gym memberships and other retailers
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