Taylor & Francis Group is seeking an experienced Customer Service Specialist in Weston-super-Mare, UK. The ideal candidate will manage customer inquiries, process orders, and maintain strong customer relationships. This hybrid role requires a commitment to achieving KPIs and improving customer satisfaction. Applicants should have a solid grasp of customer service systems, including SAP and Salesforce. The company offers competitive salary, work-life balance, and various employee benefits including private medical insurance and flexible working culture.
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