We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected].
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; please check your account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board supports flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
About the Role
We are looking for a problem‑solving clinical administrative support colleague who will work closely with our team of occupational therapy clinicians based at Nevill Hall Hospital and other sites within Aneurin Bevan University Health Board. Our administrators are a key part of the experience for people using our services, an essential team member to support clinical staff and a vital part in information collection on the quality, outcome, and value of the service we deliver. You will be part of a small team of occupational therapists, technicians and support workers and you will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service.
Responsibilities
* Act as a point of contact for telephone calls and queries for the occupational therapy team, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.
* Provide excellent administrative support across the team and support managers as required.
* Maintain an efficient and effective filing system, both personally and across the shared drive.
* Attend meetings, record accurate minutes, type, and distribute as required.
Knowledge of internal NHS systems such as WPAS and CWS is desirable, but training can be provided to the successful candidate.
Qualifications and Skills
* Excellent communication, administrative, clerical and IT skills.
* Strong team player with excellent communication skills.
* Excellent telephone manner; direct contact with patients/carers and health professionals.
* Ability to embrace change and be committed to best practice.
* Desirable: ability to speak Welsh; Welsh and/or English speakers are equally welcome to apply.
Benefits & Working Conditions
Aneurin Bevan University Health Board is a multi‑award‑winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work‑life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.
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