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Travel account manager i, uk consulting services

London
JPMorgan Chase & Co.
Account manager
Posted: 1 December
Offer description

Shape the future of corporate travel management with Chase Travel Corporate Solutions. Join our dynamic UK Consulting Services team and unlock your potential to deliver impactful solutions for leading organizations. Be at the heart of driving innovation, efficiency, and value in travel, payment, and expense programs. Make your mark by collaborating with industry experts and advancing your career in a supportive, growth-oriented environment.

As a Travel Account Manager in our UK Consulting Services team, you will lead strategic assessments of client travel programs, focusing on optimization and cost-saving initiatives. You will work closely with clients to develop and execute travel, payment, and expense strategies, leveraging your expertise in corporate travel management. You will collaborate with stakeholders across procurement, finance, and executive teams to ensure program alignment and compliance. Your role will be pivotal in delivering actionable insights, driving continuous improvement, and supporting supplier relationships in a global environment.

Job Responsibilities
1. Conduct comprehensive reviews of client travel programs to identify opportunities for optimization and cost savings
2. Develop and execute strategic roadmaps for travel, payment, and expense initiatives in partnership with clients
3. Analyze travel spend data, benchmark against industry standards, and implement initiatives to maximize efficiency
4. Advise clients on travel policy structure, compliance, duty of care, and workflow best practices
5. Demonstrate expertise in travel management tools and reporting solutions; advise on selection and optimization of booking and payment platforms
6. Collaborate with internal and external stakeholders to ensure alignment with travel program objectives
7. Support negotiations with travel service providers and manage preferred supplier relationships
8. Prepare and present reports on financial aspects of travel programs, including budget forecasts and savings achieved
9. Identify and implement standardization and process simplification opportunities in a global environment
10. Stay abreast of industry trends and emerging technologies to drive continuous improvement
Required Qualifications, Capabilities, and Skills
11. Minimum five years’ experience in corporate business travel, ideally as a Corporate Travel Manager, TMC Account Manager, or Corporate Card Manager
12. Strong understanding of corporate travel management principles, including policy, compliance, duty of care, savings drivers, and end-to-end T&E workflow
13. Proven experience with travel management tools, travel reporting solutions, and payment/expense platforms
14. Demonstrated ability to lead strategic initiatives and drive client engagement
15. Excellent analytical, presentation, and communication skills
16. Ability to work independently and collaboratively in a flexible, global team environment
17. Strong proficiency in Microsoft Office tools, especially Excel, Word, and PowerPoint
Preferred Qualifications, Capabilities, and Skills
18. Experience in regional (EMEA) or global travel management
19. Certification such as Global Leadership Professional or Certified Corporate Travel Execution
20. Comprehensive knowledge of the travel industry marketplace, suppliers, and best practices
21. Experience in process improvement and change management
22. Methodical approach to complex data challenges, with the ability to develop actionable insights
23. Skilled in translating technical data into clear, compelling narratives for non-technical stakeholders
24. Strong client service orientation and ability to build trust and influence at all levels

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