Customer Service Advisor - Part-Time Evenings (Treharris), Treharris
Client: EE
Location: Treharris, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
* Type: Part-time, Permanent
* Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission
* Hourly rate: £12.82
* Hours: 20 hours per week
Job Description
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, your transferable skills could lead to success in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be engaging with customers over the phone, addressing various mobile tech-related queries. Whether assisting with simple device issues or complex problems, your support helps keep people connected with their loved ones. The role offers variety and the chance to make a real difference.
No specific experience is required. If you are naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role is designed with flexibility in mind to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
Benefits
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving hundreds annually
* Access to online GP services 24/7 for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and progression
* Volunteering days to give back to your community
* Optional private healthcare and dental coverage
We foster a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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