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Process administrator

Sheffield
Guardian Electrical Compliance Ltd
Posted: 3h ago
Offer description

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About Us:

Guardian Electrical Compliance Ltd is one of the UK’s leading providers of electrical safety services, specialising in the inspection and testing of fixed electrical installations. With a strong reputation for quality and excellence, we work with a diverse portfolio of high-profile clients across the UK, including globally recognised brands in retail, manufacturing, and automotive sectors. Additionally, we proudly serve prestigious educational institutions, providing electrical safety services to universities across the country.

About Us:

Guardian Electrical Compliance Ltd is one of the UK’s leading providers of electrical safety services, specialising in the inspection and testing of fixed electrical installations. With a strong reputation for quality and excellence, we work with a diverse portfolio of high-profile clients across the UK, including globally recognised brands in retail, manufacturing, and automotive sectors. Additionally, we proudly serve prestigious educational institutions, providing electrical safety services to universities across the country.

Job Description:

We’re looking for a proactive and detail-focused Process Administrator to join our Booking-In and Operations team. This is a key support role within the business, where you’ll help ensure, we deliver high-quality, cost-effective electrical inspection and testing services to our clients.

Your work will directly support the smooth running of operations and help maintain strong relationships with both our field teams and clients. If you enjoy solving problems, staying organised, and being part of a supportive team, this could be the right fit for you.

Key Responsibilities:


* Work closely with our field operations team, through the Reports and Operations Managers, to collect and process field reports.
* Manage non-conformance reports, ensuring that any issues are followed up with corrective actions.
* Keep client websites and records up to date by liaising with clients or their representatives.
* Take care of day-to-day admin tasks like answering phones, sending emails, printing, and scanning documents.
* Build, edit, and maintain bespoke websites for clients as needed.
* Manage user databases and keep accurate notes and records, including a regularly updated diary.
* Monitor your own KPIs to ensure personal performance meets company standards and service level agreements.

Experience & Knowledge Required:

* Solid basic IT skills, especially Microsoft Office. (Experience with SharePoint is a plus!)
* High energy and great communication skills.
* A strong eye for detail – accuracy matters in everything you do.
* Friendly and professional on the phone.
* Able to meet deadlines and work under pressure.
* A positive, problem-solving mindset.
* Confident working on your own initiative as well as part of a team.
* Committed, reliable, and ready to get stuck in.

Additional Job Details:

* Full-Time Position: Available immediately.
* Hours: Contracted 37.5 hours per week (Monday to Friday)

Monday to Thursday – 08:30 to 16:30

Friday – 07:30 to 15:30

* Salary: £24,500 per annum
* Location: Sheffield

Guardian Electrical Compliance Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology
* Industries

Facilities Services

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