Inside Sales Coordinator | Freight Forwarding | Grays | £32,000 DOE Are you a confident communicator with a background in logistics or freight forwarding? Do you enjoy building relationships, solving problems, and being part of a supportive and fast-paced team? We're recruiting for an established freight forwarder in Grays that's looking to strengthen their commercial team with an enthusiastic and customer-focused Inside Sales Coordinator. This is a fantastic opportunity for someone who enjoys variety in their day, takes pride in delivering great service, and is keen to be part of a growing business. What You’ll Be Doing: Handling inbound sales enquiries and proactively reaching out to potential clients Preparing and following up on quotations for sea, air, and road freight services Building strong relationships with both new and existing customers Supporting the external sales team with lead generation and account management Keeping the CRM and internal systems up to date with sales activity Working closely with operations to ensure smooth handover and service delivery What We’re Looking For: Experience in a freight forwarding, logistics, or transport environment Excellent phone and email communication skills A customer-first mindset and a proactive attitude Strong attention to detail and ability to multitask Confidence working with internal systems and Microsoft Office What’s In It For You: Competitive salary depending on experience Supportive team environment with real career progression On-the-job training and development Modern office and tools to help you succeed Opportunity to grow within a thriving freight forwarding company Location: Grays, Essex Hours: Monday–Friday, full-time Job Type: Permanent