Food & Beverage Assistant Champneys Henlow Contract: Full Time Salary: up to £12.21 including gratitude and service charge depending on age Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day. In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys. Some duties and responsibilities include; Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect Have a full and sound knowledge of dietary needs Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries Taking reservations, orders, delivering ordered Food & Beverages Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products. Prepare restaurant & bar areas for service in accordance with Company standards and procedures. Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell. Rotate bar stocks and maintain sales displays according to Company and hotel guidelines. Benefits Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following: Health, Wellness and Wellbeing incentives Champneys experiences (such an overnight stay or an ultimate spa day experience) App technology for all our essential forms In house social media connecting our Champneys Family Motivating, rewarding and engaging colleague events Discounted stays for you, your friends and family at any of our Hotels or Resorts Complimentary Spa Day on completion of your probationary period 50% discount on all Champneys products Great discounts on our partner products Elemis and Clarins Discounted membership to our exceptional health clubs Merlin Entertainments Attraction Introduce a friend incentive Long Service celebrations Free parking Professional Uniform