Job Title: Facilities Team Leader | Shropshire.
* The post is temporary, for 37 hours per week, 6 month assignment
* Rates per hour £26.06 PAYE, £34.60 UMBRELLA
* Experience managing multiple buildings ideally.
* Drivers license and access to vehicle required.
* Ability to gain business insurance for vehicle required.
* Mainly on site with occasional homeworking.
You will be:
Reporting to Facilities and Maintenance Manager, responsible and accountable for the Facilities Maintenance members of staff, acting in a supervisory/managerial
capacity, monitoring performance, supporting development and undertaking annual appraisals.
Responsible for maintaining appropriate staffing arrangements to support service continuity and operational resilience.
Expected to lead and/or contribute to a range of projects and build relations with both internal and external partners in order achieve specified outcomes but will not have direct authority over those involved.
Ensuring the consistent delivery of high‑quality Soft FM services across multiple FM‑managed premises by maintaining agreed service standards, meeting customer and operational expectations, monitoring performance, identifying risks and driving continuous improvement.
* Responsible for ownership of the customer experience within FM managed premises, ensuring facilities support service delivery and public access.
* Accountable for building and maintaining effective working relationships with internal services, partners, contractors and building users.
* Responsible for escalation and resolution of service related issues and complaints relating to Soft FM services.
* Expected to lead and/or contribute to operational projects and service improvement initiatives.
* Undertake inspections, audits and service reviews, addressing under performance through agreed improvement actions.
Prepare performance reports, management information and service updates for the Facilities and Maintenance Manager.
Support procurement and contract review processes by contributing to specifications, evaluations and service reviews.
* Support effective day-to-day use of spaces, including room setups, minor layout changes and non capital adaptations.
Interested, would like to know, click that apply button or reach out to Andy Husselbee on (phone number removed)
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy