Join us and help deliver the exceptional, every day.
Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
Salary £25,.95
1. 40 hours per week – Full Time
2. Part time hours also available
3. 24-hour service, days a year
4. Rolling Shift pattern covering both days and nights.
5. Free use of the on-site gym
6. Free meals during the day
7. Excellent benefits package including shopping discounts
8. Pension
9. Free on-site parking
10. Free uniform
Mitie Care & Custody are responsible for delivering the end to end management of all residents' needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime.
Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners. In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff.
We're looking for respectful, caring people to join our teams. If you're the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and nights shifts.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.
You'll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring.
What we are looking for
11. Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
12. Have a valid and in date passport, with no restrictions on your stay in the UK. Please note Visa's in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in- date passport must be provided.
13. Have continuously resided in the UK for the past 3 years. (No trips overseas longer than three months)
14. Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.
15. This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role.
16. Full UK manual driving licence with no driving ban or disqualification within the previous 5 years.
17. Not currently bankrupt.
We are located off the B just south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC.
Additional information
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Applicants are warmly invited to apply, successful candidates will be progressed and invited to attend an assessment day with interview, capability assessments and full vetting screening
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.